Returns Policy

You have a right to cancel your order for any item purchased through our website with or without reason, under the distance selling regulations for refund. If you are unhappy with your purchase we accept unworn returns for replacement or refund within 7 days.

Our returns address is:

Tees Sport (Product Returns)
Zetland Place
Middlesbrough
Cleveland
TS1 1HJ
United Kingdom

If any items are received damaged, replacement or part replacement will only be considered by the company with 10 days of dispatch. In the case of damaged tables the customer must inform the company of any defect within 3 days of receipt, store the table safely and await our response.

Faulty returns must be sent back for inspection before a refund will be issued. If the product is found to have a defect you will be offered a refund or exchange (if available). Refunds will ONLY be given for damaged goods where no replacement product can be supplied. Damage due to normal wear and tear, misuse, alteration to the product, or negligence is not covered under our returns policy and refund will not be given.

Returned goods must be adequately sealed in original packaging. On returning items that are boxed, the box should also be returned undamaged and as received. This must be wrapped in an extra outer layer if required. Failure to do so could result in only a partial refund being issued.
 
Please ensure you ask for a certificate of posting as proof you have sent the package. Royal Mail do charge for issuing a certificate. If you return an item without proof of postage and it is lost in transit we reserve the right not to issue a refund. You are responsible for the item until we receive it therefore we suggest you return the parcel using Royal Mail Recorded (Signed For) Delivery or similar.

We will not refund the postage paid by the customer on unwanted returned items or sizing issues (so please contact us regarding sizing prior to ordering if you are unsure).